Frequently Asked Questions

General

What service does Triage Cancer® provide?

Triage Cancer® provides education on the legal and practical issues that arise after a cancer diagnosis through events, resources, and materials.

  • We host in-person and online educational events on a variety of cancer-related legal and practical topics, for individuals diagnosed with cancer, caregivers, advocates, and health care professionals.
  • Through our Legal & Financial Navigation program, we provide individuals coping with cancer, their caregivers, and and health care professionals with free one-on-one help in the areas of health insurance, disability insurance, employment, finances, medical decision-making, estate planning, and more. We are trained to help you find your way – or navigate – through the legal, financial, and practical barriers that you face as you access care.
  • We also provide a myriad of educational materials and resources, including educational materials (e.g., Quick Guides, checklists, manuals, etc.), international, national, and state resources, a chart of state laws, and a series of animated videos, Twitter and Facebook Chats, and “Ask the Expert” calls.

We also share cancer survivorship information and late-breaking news with the cancer community through our educational blog. In addition, we host www.CancerFinances.org, a toolkit to navigate finances after a cancer diagnosis.

Does Triage Cancer® have a hotline?

No. However, Triage Cancer® does offer one-on-one help for patients, caregivers, and health care professionals through our Legal & Financial Navigation Program. Our goal is to steer people towards the most appropriate resources – whether those are medical, financial, practical, legal, or other psychosocial care resources. The goal of these navigation services is to explain your options, provide accurate information, and empower you to take next steps. Please keep in mind that Triage Cancer® does not provide financial assistance, legal or medical advice, or legal representation. To start the process, please complete an intake form and be on the lookout for an email response by the end of the next business day.

Do you provide legal assistance?

Triage Cancer® is a national, nonprofit that provides education on the practical and legal issues that may impact individuals diagnosed with cancer and their caregivers, through free events, materials, and resources. Triage Cancer® does not provide legal assistance or legal advice. If you are interested in seeking legal assistance, please read our Quick Guide to Legal Assistance for more information.

Do you provide financial assistance?

Triage Cancer® does not provide individuals with direct financial assistance. However, Triage Cancer® does provide education on topics that can impact an individual’s financial situation and connects people to financial assistance resources.

How can Triage Cancer® help oncology health care professionals?

Educational Materials: Triage Cancer® offers educational materials on a variety of topics.  This materials can be printed from the website, or they can be ordered in bulk amounts and shipped for free.
Trainings: Many of the events that Triage Cancer® hosts offer free continuing education for nurses, social workers, patient advocates, human resource professionals. For example, Triage Cancer® has developed an Insurance and Finance Intensive for oncology health care professional on the health insurance, disability insurance, and financial issues facing patients and caregivers. In addition, Triage Cancer®, in partnership with Cancer and Careers, offers a comprehensive  In-Service Training for oncology health care professionals, advocates, and human resources professionals on employment, health insurance, and disability insurance issues, to improve patient and caregiver access to valuable information about practical cancer survivorship issues.
Speakers Bureau: Health care professionals are often tasked with organizing educational events for their colleagues, patients, and caregivers. Triage Cancer® makes this process easier for busy health care professionals by providing them with a single speaker for an educational event or multiple speakers on a variety of cancer survivorship topics through our Speakers Bureau. Triage Cancer® can also provide event coordination and logistical support services for cancer survivorship educational events.
Click here for more information about how Triage Cancer® can support oncology health care professionals.

Can Triage Cancer’s resources help me if I don’t have a cancer diagnosis?

Much of the information Triage Cancer® provides are not specific to a cancer diagnosis. That’s why we created Triage Health, to ensure that individuals diagnosed with a chronic or serious medical condition have a place to turn for help. We also have useful information for everyone to better understand their insurance options and how to access quality health care, which can help people gain access to prevention, screening, testing, and other early detection options.

Check out our Quick Guides and Checklists or navigate to Resources by Topic if you have a specific question.

Continuing Education and Contact Hours

When can I expect my continuing education certificate?

Certificates will be emailed to eligible participants within 4 weeks of the event you attended. We appreciate your patience as we process these certificates by hand. If you do not receive an email with your certificate after 4 weeks, please email info@triagecancer.org, and include the date and name of the event that you attended.

What types of health care professionals do you provide continuing education to?

Triage Cancer® provides free continuing education for nurses, social workers, patient advocates, and health care professionals through ANCC, ASWB, NYSED, NASW-NJ, PACB, and SHRM respectively. Please note: not all events have the same accreditation. Make sure to review the accreditation information on the specific event registration page.

What are your continuing education provider numbers?

  • American Nurses Credentialing Center (ANCC) = P0539
  • Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program = 1689
  • New York State Education Department's State Board for Social Work = SW-0626
  • Patient Advocate Certification Board = Provider Code BCPA-ACE2004
  • Society for Human Resource Management (SHRM) = = activity numbers are unique to each event. Please check your certificate of completion for the relevant activity number.

Events

How do I sign up for an event?

Triage Cancer® provides free educational events for individuals diagnosed with cancer, caregivers, advocates, and oncology health care professionals. If you would like to attend one of our free events, please visit our events page to learn more about our different event series. You can complete an online registration form for a specific event on each event page. For free health care professional trainings, visit our Insurance & Finance Intensive and our Employment In-Service Training.

How do I request a speaker?

Through Triage Cancer’s Speakers Bureau, cancer centers, hospitals, cancer organizations, and other groups that are coordinating educational events or cancer conferences can be connected with expert speakers on various cancer survivorship issues. Triage Cancer's Speakers Bureau also includes cancer survivors and caregivers who have experience sharing their cancer journey with a variety of audiences. Visit our Speakers Bureau page to contact and request a member of the Speakers Bureau directly. If you would like to request an expert from the Triage Cancer® team, please complete the form on our speaker request page.

Media

I'm a member of the media. How do I contact someone for an interview?

Triage Cancer® experts are available to work with the media on cancer-related topics and cancer rights law, including: health insurance, finances, employment, estate planning disability insurance, and more. We can also connect you with members of our speaker’s bureau, scientific advisory council, and legal advisory council. To see where we have been featured in the past as well as a one-sheet with story/show ideas, visit our In The News page. For interviews, comments, or the most current information available, please contact us at info@triagecancer.org or 773.217.0241.