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Triage Cancer & CoPatient: Helping Patients Avoid Overpaying for Health Care

Up to 80% of medical bills have errors in them, causing unnecessary expenses for the cancer community.

Understanding medical bills, ensuring that they are correct, appealing denials of coverage, and negotiating payments with providers are key ways to manage medical bills and avoid overpaying for health care. But these steps can be challenging for health care consumers.

That’s why Triage Cancer is excited to partner with CoPatient, a leading provider of medical bill management and advocacy services. Through this partnership, patients can receive a discounted rate to get help with their medical bills.

And, the monthly fees will be waived for 12 months, for the first 100 people who sign up for these services through Triage Cancer by June 30, 2021!

CoPatient’s tools and services make it easier for users to gather, organize, and verify health care bills and related documents, find and correct errors, file appeals, negotiate discounts, and conveniently pay for health care bills that are more fair, accurate, and affordable. CoPatient’s team typically completes reviews of bills and related documentation within a few days of receiving them, leading to:

  • Typical savings of 20% to 50% on bills not covered by insurance
  • Typical savings of 10% to 20% on expensive in-network deductibles or co-insurance amounts
  • Successful appeals of administrative errors, leading to substantial savings

Through this partnership, CoPatient costs $99 per year and includes unlimited review of bills $500 or more, access to bill management and self-help tools, and discounts on the premium services described below. If, after reviewing your bills, CoPatient finds that you might benefit from their premium services, they will tell you what it will cost, and the decision will be up to you if you want to use those services.

  • Bill Review: Free for all bills $500 or more, $29 flat fee for bills less than $500.
  • Appeals and Financial Assistance Applications: Price ranges from $29-$299, depending on the required level of effort.
  • Negotiation: 25% of the actual savings achieved, with a minimum fee of $99 and a maximum fee based on the case details.
  • Bill Payment: 5% cash back on health care bills not covered by insurance, and 1% cash back on other health care bills paid from your bank account.
  • Payment plans and lines of credit (expected to be available in late 2021)

Triage Cancer offers a number of resources about how to navigate finances after a cancer diagnosis, including how to manage medical bills and other costs.

Before paying your medical bills, it is important to review them carefully and compare them to the Explanation of Benefits (EOB) that you receive from your insurance company. Reviewing your medical bills can help you avoid paying more than you need to for your medical care.

For more information about managing your medical bills, visit CancerFinances.org

Disclaimer: Triage Cancer often identifies resources that may be helpful to the cancer community. Choosing to sign up for CoPatient’s services does not establish a relationship with Triage Cancer. Triage Cancer is not responsible for any outcomes related to the use of CoPatient’s services.

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Claire Agosti
ca@triagecancer.org