by Kommah McDowell As a patient, advocate, and a founding member of City of Hope’s Patient and Family Advisory Council.  This past weekend I had the opportunity to attend my first Institute for Healthcare Improvement (IHI) Forum in Orlando, FL.  One of the reoccurring themes at the...

by Heidi Adams, President & CEO of Critical Mass You know what it’s like when you work so hard in advance of something big and important in life – a wedding, your first kid, a new job? And then you’re in the middle of it and you think, “Oh...