Quick Guide to Medicaid Transportation Coverage
This Quick Guide explains what is Medicaid non-emergency transportation coverage, who is eligible, when you can get a ride, how to pay for it, and other rules for using transportation coverage.
This Quick Guide explains what is Medicaid non-emergency transportation coverage, who is eligible, when you can get a ride, how to pay for it, and other rules for using transportation coverage.
Under federal law, every state Medicaid program must provide coverage for non-emergency transportation for people with Medicaid.
Medicaid must cover rides for eligible individuals to and from the doctor’s office, the hospital, or another health care facility for Medicaid-approved care.
But, each state’s Medicaid program is different and can have different ways to offer transportation. Also, each state has the option of offering programs that provide more transportation coverage.
To be eligible for transportation coverage, an individual must have Medicaid. States can also require that there be an unmet transportation need, which includes:
To learn about your state’s rules, contact your state Medicaid agency: TriageCancer.org/StateResources.
Transportation is only covered when it is considered “necessary.” If you have another option for transportation, you might not be eligible. Medicaid transportation also has to: 1) be the least costly and most appropriate option; and 2) provide transport to the nearest qualified provider (with some exceptions). Here are some examples:
Situation | Covered By Medicaid Transportation? |
---|---|
Transportation is for screening, diagnostic and treatment | Yes |
Transportation is for the direct benefit of children under 21 | Yes; also covers the child’s parent(s), family member(s), or caregiver(s) whose presence is necessary to the child’s care |
Transportation is for visitation by parent(s), family member(s), or caregiver(s) | No |
Transportation covers optional benefits | Yes, if the State has chosen to cover |
Transportation to school | No |
Transportation to service not provided by a Medicaid provider | Yes, if the State has chosen to cover |
Transportation cost is for a provider of medical services, not the Medicaid beneficiary | No |
It is important to check your state’s program because it might have more coverage. Some states may cover non-medical transportation, so people can access community services, activities, and resources.
For example, in Texas, non-emergency medical transport services can include rides to the doctor's office, dentist's office, hospital, drug store or any place that provides covered health care services. Money for gas, meals, and lodging related to children 20 and younger, who are staying overnight to get covered health care, and payment for some out-of-state travel for health care may be covered.
Transportation may include rides by taxi, car, van, public bus, train, plane, specialized vehicle, or other modes of transport. You might have to share your ride with others.
Sometimes a Medicaid agency will pay the transportation provider directly. Other times a Medicaid agency might pay you directly.
Generally, when you sign up for Medicaid, you will get instructions about when a ride is considered necessary and how to schedule a ride.
That may include calling a Medicaid caseworker, a ride service, or another agency for all non-emergency transports. The service should check to:
States may use different systems to provide transportation. For example, in New York individuals with Medicaid get transportation through a broker. Enrollees who use a private vehicle may be paid back for mileage and expenses that they can document (e.g., receipts).
For more information about Medicaid Transportation:
For more information about Medicaid, visit TriageCancer.org/Medicaid
Last updated: 4/2024
Disclaimer: This handout is intended to provide general information on the topics presented. It is provided with the understanding that Triage Cancer is not engaged in rendering any legal, medical, or professional services by its publication or distribution. Although this content was reviewed by a professional, it should not be used as a substitute for professional services. © Triage Cancer 2024
We're glad you find this resource helpful! Please feel free to share it with your communities or to post a link on your organization's website. However, this content may not be reproduced, in whole or in part, without the express permission of Triage Cancer. Please email us at info@TriageCancer.org to request permission.
This Quick Guide can be downloaded and printed for free. If you are a health care professional, we provide free, bulk copies of many of our resources. To make a request, visit TriageCancer.org/MaterialRequest.