A woman advocates for her health care to her doctor

Engaging in Self-Advocacy | Webinar Registration

This webinar will empower self-advocates! Learn practical tips for collecting medical records, talking with health care teams, navigating work and cancer, applying for benefits, filing appeals, identifying inaccurate online information, and more!

July 26, 2023

10am PT / 12pm CT / 1pm ET
Duration: 90 minutes
Course Level: Beginner

Meet our Expert

Presenting the webinar is Triage Cancer Staff Attorney, Nicole Jolicoeur, Esq.

Accreditation Information

For professionals: profession-specific accreditation information, and other requirements.


Register for the “Engaging in Self-Advocacy” webinar directly below. To register for multiple 2023 Triage Cancer webinars at once, visit the main Webinar page.

Participants who need accommodations for a disability should email webinars@triagecancer.org.

Accreditation Information

During this live and interactive webinar, social workers, nurses, and board-certified patient advocates in attendance will learn about HIPAA and accessing medical records, and self-advocacy related to health insurance appeals, disability benefits applications and appeals, and working through treatment.

This webinar will provide social workers, nurses, and other types of health care professionals with a foundation to help patients engage in self-advocacy. All attendees will have the opportunity to ask the speakers questions in real time via a chat box.


Triage Cancer is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation. Nurses who meet the requirements will be awarded 1.5 contact hours.

90 minutes of instruction/60 minutes = 1.5 contact hours

Social Workers

Triage Cancer, #1689, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Triage Cancer maintains responsibility for this course. ACE provider approval period: 08/26/2020 to 08/26/2023. Social workers completing this course receive 1.5 continuing education credits.

Triage Cancer is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0626. Social workers completing this course will receive 1.5 contact hours.

This course, Engaging in Self-Advocacy, Approval #01012023-6, provided by Triage Cancer is approved for continuing education by the New Jersey Social Work Continuing Education Approval Collaborative, which is administered by NASW-NJ. CE Approval Collaborative Approval Period: Friday, January 6, 2023 through August 31, 2024. New Jersey social workers will receive 1.5 Non Clinical CE credits for participating in this course.

Board Certified Patient Advocates

Triage Cancer (Provider Code BCPA-ACE2006) Webinar “Engaging in Self-Advocacy” is approved for 1.5 CEs by the Patient Advocate Certification Board to satisfy the requirements for Board Certified Patient Advocates (BCPA). Program Approval Code BCPA-ACE2006.20230726.

Human Resources Professionals

Triage Cancer is recognized by SHRM to offer Professional Development Credits(PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.

Other Professionals

If you would like a general certificate of completion, you must indicate that when completing the webinar evaluation form. You must attend the entire event.

Evaluation forms are emailed after the webinar and are required for a certificate. You will also receive a post-test, which is not mandatory, but strongly encouraged.


  • 12:00-12:05pm – Welcome and Speaker Introduction
  • 12:05-1:15pm – Overview of HIPAA and accessing medical records. Overview of the areas where individuals diagnosed with cancer can self-advocate, including health insurance appeals, disability benefits applications and appeals, and working through treatment. Discuss how communication with health care providers and accessing medical records are important tools for self-advocacy.
  • 1:15-1:20pm – Questions & Answers
  • 1:20-1:30pm – Post Test


  • Attendees will be able to articulate steps to take in accessing medical records.
  • Attendees will be able to delineate how health care providers can assist their patients with health insurance appeals, benefits applications, and working through treatment.
  • Attendees will be able to identify areas that their patients can self-advocate, including employment, health insurance, and benefits determinations.

Requirements to Receive Credit (all professionals)

In order to receive CE/contact hour/PDC, attendees must register individually. Participants who “listen in” on another participant’s phone/computer will not be eligible for credit. Participants must attend the entire webinar. No partial credit will be given.

Post-test & Evaluation

Participants will be emailed a link to the online evaluation and post-test one DAY after the completion of the webinar and will have one week to complete both. Participants must receive a passing grade (80%) on the post-test to receive CE/contact hour (only required for nurses and social workers). Participants who do not pass the post-test will be given one opportunity to re-take the test. Instructions and a link to re-take the exam will be emailed to every participant who does not receive a passing grade on the post-test. If participants do not pass the post-test on the second attempt they will not receive credit.


The relevant certificates will be emailed to eligible attendees within 4 weeks of the event.

Accreditation Questions or Grievances

Questions about Triage Cancer’s accreditation can be made by phone at424.456.4628 or via email at CE@TriageCancer.org. Complaints may be filed via fax (424) 258-7064, email CE@TriageCancer.org or by mail to 6348N. Milwaukee Ave. #136, Chicago, IL 60646.

While this educational program has received commercial support from the previously listed sponsors the content of the program has no relation to the commercial interest of the organization’s products or services.

System Requirements

Triage Cancer uses the Zoom platform to host its webinars. Please see Zoom's system requirements for more information.

An email will be sent to you after you register with additional login information.


Presenting this webinar are Triage Cancer Staff Attorney, Nicole Jolicoeur, Esq., and Executive Director & Founder of FORCE, Sue Friedman, DVM.

Nicole Jolicoeur headshot

Nicole Jolicoeur, Esq.
Staff Attorney

Read Nicole's Biography


Sue Friedman, DVM
Executive Director, Founder

Read Sue's Biography


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